This Privacy Policy applies to the Apartments Zrenjanin website and explains how we collect, use, and protect user data. By using this site, you agree to the terms of this policy.

Who collects the data

Data collection and processing are carried out by the owner of the Apartmani Zrenjanin website.

For any questions, you can contact us:

• via the contact form on the website or

• directly via the email address provided in the contact section.

What data we collect

We collect the following types of data:

• Name and email address (via the contact form)

• IP address and device information (via cookies and analytics)

• Information about behavior on the site (via Google Analytics and Facebook Pixel tools)

How we use the data

We use your data for the following purposes:

• Responding to user inquiries

• Improving user experience

• Analyzing website traffic

• Displaying targeted ads (remarketing)

Cookies

We use cookies to:

• Improve site functionality

• Track visitor statistics

• Display relevant content

By using the site, you agree to the use of cookies.
You can delete or disable cookies in your internet browser settings.

Third parties

Data may be shared with tools such as:

• Google Analytics

• Facebook Pixel

Processing is carried out in accordance with their privacy policies.
Your data is not shared with third parties for marketing purposes.

Data retention period

Data is retained for as long as necessary to fulfill the purpose for which it was collected unless required by law to retain it for a longer period.

When the data is no longer needed, it is:

• deleted or

• anonymized in a secure manner.

User rights

Users have the right to:

• request access to their data

• request correction or deletion of data

• restrict data processing

Requests can be made via the contact form or directly via the email address.

Legal basis for data processing

Personal data processing is carried out solely in accordance with applicable laws, based on:

• your consent (contact form, cookies)

• fulfilling contractual obligations (responding to inquiries)

• legitimate interest (site improvement and security)

Data security

We take reasonable technical and organizational measures to protect user data from:

• loss

• misuse

• unauthorized access

Right to file a complaint

If you believe your rights have been violated, you have the right to file a complaint with:

• The Commissioner for Information of Public Importance and Personal Data Protection
  https://www.poverenik.rs

Changes to the privacy policy

We reserve the right to change this policy at any time.
The updated version will be posted on this page.

Last updated: August 2025